City Wide of Charleston Earns Company’s Highest Honor, “Platinum Market”

City Wide of Charleston, owned by Rick Cobden, was recognized as a “Platinum Market” at the company’s recent annual convention in San Diego, California.

During the awards ceremony, the City Wide Franchise management team presented awards to franchise locations with exceptional achievements in sales, operations excellence and other metrics. City Wide of Charleston achieved “Platinum Market” status by exceeding $1 million dollars in annual revenue growth, posting a client retention rate greater than 95%, exceeding revenue per capita targets, being in good standing with the franchisor, positively contributing to the system and making charitable contributions (time, money, and goods) to their local community.

“We’re thrilled, yet humbled to reach such a meaningful milestone,” said Cobden. “The recognition is truly reflective of the hard work and dedication our team set forth since day one. As we continue to grow throughout Charleston, we dedicating everyday to making sure commercial maintenance is virtually invisible for our clients and property managers.”

This year’s convention theme—“Believe it. Achieve it.”—inspired franchisees to find their “why,” encouraging all to make a positive impact on the people City Wide serves, so its ripple effect is far and wide. Several transformative company-wide updates were presented, such as a new internal training platform, named “City Wide YOU!,” and an innovative plan to incorporate more technology into the brand’s CRM system to better manage client contracts, monthly billing and independent contractor relationships.

Widely respected for its “single-source solution” process, City Wide partners with independent contractors to give building owners and property managers access to 20-plus interior and exterior commercial services. From janitorial cleaning to parking lot services, the company simplifies maintenance matters by easing the time, stress and resources required to oversee an entire facility.

Generating nearly $250 million in systemwide revenue in 2018, City Wide continues to lead the way in the industry by expanding its footprint nationally and into Canada.

For more information about City Wide of Charleston and the services it offers, please visit www.gocitywide.com/charleston/ or call 843-253-0949.