Heidi Whaley of Charleston Day School Named ‘Unsung Hero’

Heidi Whaley, who has served as Business Manager at Charleston Day School for more than 20 years, was named the Unsung Hero Award.

A wearer of all hats, and always one to anticipate a problem before it occurs, Heidi Whaley, Business Manager at Charleston Day School, was named the National Business Officer Association's 2017 Unsung Hero Award.

The Will J. Hancock Unsung Hero Award is given to business officers who have made extraordinary contributions to their schools and exemplify exceptional integrity, knowledge and motivation. What makes these Unsung Heroes so special? The highlights below come straight from their colleagues' nominations.

Title: Business Manager

School: Charleston Day School, Charleston, South Carolina

Years in current position: 21

Years in an independent school business office: 27

Superpower: Flexibility — her job "requires her to wear many hats. That is probably the biggest understatement of the year. She really wears many thousands of hats. Whether someone wants to see financial statements presented differently, a facility needs to be reconfigured, an employee has a family emergency or someone has a complaint, Heidi makes herself available and delivers. As a small school business manager, she is responsible for school finance, facilities, student billing, human resources, benefits, payroll, operations, technology, financial aid, housekeeping, maintenance and food service."

Forward thinker: "Heidi is also a planner. Instead of waiting for a problem to occur Heidi anticipates what may need to be done to prevent the problem. She knows how to focus on what's best for the school in the long run."

Trusted colleague: "Heidi maintains confidentiality in a supportive way and in a manner that promotes confidence in those around her."