Charleston, SC – 1/27/2021 – Kia Country of Charleston has been awarded the 2021 DealerRater Dealer of the Year Award, which recognizes auto dealerships across the U.S. and Canada who deliver outstanding customer service, based on consumer reviews. This the 5th time, Kia County has won the prestigious award. Kia Country also earned its 6th Consumer Satisfaction Award which recognizes top performing dealerships based on customer reviews.
“Car buyers have spoken and have identified Kia Country of Charleston as the best Kia dealer to do business with in South Carolina,” said General Manager Steve Appelbaum. “These awards are especially meaningful because they are based on 5-star reviews from our customers.”
The DealerRater awards are based on reviews by new- and used-car shoppers and dealership service customers for service. Reviewers evaluated Kia Country of Charleston on its customer service, quality of work, friendliness, pricing and overall experience.
Kia Country of Charleston has demonstrated consistently high PowerScore™ ratings for customer satisfaction, placing it in the top of its class. The PowerScore is determined using a Bayesian algorithm that factors the dealership’s average DealerRater consumer rating and the total number of reviews written about the dealership during the 2020 calendar year.
“Today’s car shoppers pay attention to reviews and a dealership’s online reputation. We believe buying a car should be a great experience. My team works every day to provide exceptional customer service and it is nice to be recognized,” added Appelbaum.
About Kia Country of Charleston
Kia Country of Charleston, a family-owned business has served the Greater Charleston community since 2003. Kia Country’s sales and service departments are consistently among the highest ranked Kia dealerships nationally. Award-winning vehicles, exceptional customer service and transparent pricing are the cornerstones of our business. #WeMakeItEasy
Founded in 2002, DealerRater, a Cars.com Company, is the world's leading car dealer review website. The site offers over 6.5 million sales and service reviews across 44,000 U.S. and Canadian dealerships, including a network of more than 5,000 Certified Dealers. DealerRater reaches more than 34 million consumers each month.
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