Moneypenny’s Charleston Office Visited by Welsh Government

Moneypenny welcomes Gareth Morgan, Head of North America for the Welsh Government

CHARLESTON, SC (October 30, 2019) – Moneypenny, the world’s leading outsourced communications provider with offices in the UK and US, recently welcomed Gareth Morgan, Head of North America for the Welsh Government at the British Embassy in Washington.

Gareth Morgan was on business in Charleston and sought to meet with Moneypenny to discuss business in the US and how the Welsh government in the US could support businesses such as Moneypenny.

Mel Carlen, Vice President of Operations of Moneypenny US commented: “We were all delighted to welcome Gareth Morgan to our offices in Charleston and to have the opportunity to introduce him to our wonderful team. We regularly host Government officials at our office in the UK and we’ve even had the pleasure of welcoming His Highness the Prince of Wales, so it was wonderful that this time we had the opportunity to showcase Moneypenny in the US.”

Gareth Morgan added "It was great to visit Moneypenny and to see a Welsh-headquartered business doing so well in the USA. There are so many opportunities for Welsh businesses to succeed in North America - Moneypenny is an excellent example of what is possible."

About Moneypenny

Moneypenny helps businesses earn new and retain existing customers by offering a customized suite of inbound call, live chat, and customer contact services. From a state-of-the-art facility in Charleston, South Carolina, and the United Kingdom, Moneypenny manages more than 15 million calls, chats, text messages, and emails for more than 13,000 clients annually.

Started as a family business in 2000, Moneypenny has grown to 750 employees globally. Their industry-leading technology and scalable solutions make Moneypenny the right fit for businesses of all shapes and sizes.

Moneypenny was awarded the prestigious Queen’s Award for Enterprise in Innovation in 2008 and was recognized by The Sunday Times as one of the 100 Best Companies to Work For an astonishing six times including top 5 listings in 2015 and 2017. Moneypenny’s charitable arm helps unemployed and underserved young women in the local community find new opportunities in life and work through its ‘We Mind The Gap’ initiative.

Find more information about how Moneypenny is reshaping the ways businesses interact with their customers at