Twentyeight Health Launches Spanish Language Telehealth Services for Birth Control in South Carolina

CHARLESTON, S.C., January 6, 2022 — Twentyeight Health, a telehealth company increasing access to sexual and reproductive care for women from underserved communities, recently announced that the company has launched Spanish language services in South Carolina.

“According to Planned Parenthood, 57% of Latina women ages 18-34 have struggled with the cost of prescription birth control — and it’s our mission to bring this number down to zero,” said Amy Fan, co-founder of Twentyeight Health. “In working with thousands of individuals over the last few years whose native language is Spanish, we saw a clear need to expand beyond our English-based text, audio, and messaging services. We’re thrilled to launch in South Carolina, where hundreds of thousands of residents speak Spanish as their primary language.”

A 2021 study in the American Journal of Preventive Medicine shows that affluent Americans living in urban areas use telehealth in the greatest numbers. In contrast, Twentyeight Health was named to the Forbes Next 1000 for "provid[ing] low-income women access to affordable reproductive healthcare." More than 50% of Twentyeight Health’s users are on Medicaid, and 63% were not taking birth control prior to using Twentyeight Health’s telehealth and birth control delivery service.

“Even though Spanish is one of the most widely-spoken languages in the U.S., with more than 40 million U.S. residents speaking Spanish at home, a Health Affairs study published in 2021 shows that Spanish speakers receive approximately one-third less care than other Americans,” said Bruno Van Tuykom, co-founder of Twentyeight Health. “The Spanish language services we’re launching in South Carolina today will further increase access to sexual and reproductive care for millions of people across the country.”

Twenyeight Health’s Spanish language services for South Carolina residents include:

— Doctor telehealth visits and ongoing care: Twentyeight Health is introducing telemedicine visits and ongoing messaging with Spanish-speaking doctors.

— Spanish language website: Twentyeight Health’s Spanish language website features doctor-vetted articles about everything from reproductive health to sexually transmitted infections to birth control options, FAQs about Twentyeight Health’s services, and information about different birth control methods that Twentyeight Health offers.

— Customer phone, text and email support in Spanish: All of Twentyeight Health’s users will be able to access customer support by phone, text and email in Spanish. This includes providing information about their deliveries and support navigating their insurance.

Twentyeight Health is launching its Spanish Language services in South Carolina at a time of significant growth for the company. In 2021, Twentyeight Health expanded its operations to states across the Midwest, West Coast, and Southern United States, and is now available in more than 30 states and serving tens of thousands of people.

About Twentyeight Health
Twentyeight Health is a mission-driven women’s health organization expanding access to birth control through high quality telemedicine care, a convenient online platform, and affordable options. In 2021, Twentyeight Health was named to the Forbes Next 1000 for “providing low-income women access to affordable reproductive healthcare,” to the Top 50 in Digital Health by Rock Health, to Verywell Health’s Best Birth Control Delivery Services. To learn more, visit www.twentyeighthealth.com.


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